PRE-ORDER

GET ALPHA ACCESS WITH ANY PRE-ORDER EDITION

LIMITED ALPHA KEYS AVAILABLE! PLEASE READ OUR FAQS ON ALPHA SERVER REGIONS AND UP-TIMES, SYSTEM REQUIREMENTS AND ANY INFO REGARDING COSMETIC ITEMS.

  • FREQUENTLY ASKED PRE-ORDER QUESTIONS

    How long after I order do I receive my key/s for Alpha testing?

    As soon as checkout is complete, you’ll be sent to a confirmation page where you can copy your keys. If you close that page by accident don’t worry! You will still receive a confirmation email with your purchase details and keys, so make sure you check the inbox of the email you used to purchase your preorder.

    I haven't received my key after ordering!

    If your key has not arrived after 5 minutes, please check your spam/promotional tabs in your email client. If it’s still not there, contact us at [email protected] and we’ll try to respond as soon as possible!

    Will the skins be tradeable on the steam marketplace?

    Yes!

    Can I see the skins in more detail?

        

    I backed during the Kickstarter/Paypal campaigns. Will I get these skin rewards as well?

    As a gesture to all of those who supported us from the beginning and want more than hipster cred, we will be including the skins in these preorders in your Kickstarter/Early Paypal Backer tiers. Depending on what tier you previously backed, you will receive the following rewards:

    All Kickstarter and Early Paypal Campaign backers will receive the M9A1 skin from the $30 Bronze Tier.

    Kickstarter and Paypal backers that pledged $25 and up will receive the AK47 skin from the $40 Silver Tier, in addition to the M9A1 skin from the $30 Bronze Tier.

    Kickstarter and Paypal backers that pledged $50 and up will receive the MK18 skin from the Gold Tier, in addition to the Ak47 and the M9A1 skin from the Bronze and Silver Tiers.

    If I purchase multiple bundles, can I transfer items to other accounts?

    The email address you provide will receive all the digital goods. You can redeem them on any Steam account you wish. Once the keys have been activated however, you cannot transfer items.

    When will I receive the skins and crates? How will redemption work?

    Either on day 1 of Early Access or shortly after character customization is implemented, you will receive an extra key you will be able to use to redeem your skins and crates.

    What is your refund policy?

    We are not offering refunds. If you refund on Steam once you get your digital copy and items, the items that came with your bundle will be removed from your account as well.

    Is there a support email?
    Is there any Pay2Win in this Islands of Nyne?

    There will not be any Pay2win/Pay2Progress in Islands of Nyne. Crates will contain cosmetic items only.

    What's the current Alpha schedule?

    Servers will be live on the weekends for the month of February unless otherwise specified on our Twitter or Discord Channels.